Consultation

Our turnover process starts with a personalized consultation and property walkthrough, allowing us to create a tailored plan that fits your property’s unique needs. During this visit, we capture reference photos to ensure consistent, picture-perfect staging every time. These photos and customized checklists are stored in our innovative scheduling program, accessible to both hosts and cleaners for full transparency. To complete the process, we seamlessly integrate your property’s schedule, eliminating miscommunication around guest check-ins and check-outs. This feature is available to Air BnB, Booking.com, VRBO, Trip Advisor, and any property management program with I-Cal integration.

ResortCleaning

ResortCleaning is a comprehensive scheduling and management platform designed specifically for vacation rental housekeeping and property management.

By integrating ResortCleaning into our operations, we offer several key benefits to our clients:​

• Efficient Scheduling: ResortCleaning allows for seamless integration of recurring tasks, such as departure cleanings and inspections, ensuring that your property is consistently maintained without manual intervention.
• Staff Coordination: The platform enables us to create and manage accounts for each property. These accounts include items like entry instructions, reference photos, turnover checklists, and more.
• Real-Time Updates: With ResortCleaning’s integration capabilities, cleaning tasks are automatically adjusted based on guest arrivals and departures, minimizing the risk of scheduling conflicts and ensuring a seamless turnover process.
• Transparency and Accessibility: Both hosts and cleaners have access to the scheduling system, offering coordination through damage reporting, interactable checklists, and a check in / check out feature.

By leveraging ResortCleaning, we enhance our ability to provide reliable and efficient turnover services, at no additional cost to you.

Turnover

Upon arrival at your property, our team checks in through ResortCleaning, providing instant confirmation that we’re on-site. Every turnover begins with a thorough walkthrough inspection, where we check for damages, left-behind items, signs of smoking, and overall property condition. Any issues are promptly reported to keep you informed. Before completing the turnover, we compare the property to reference photos to ensure perfect staging, conduct a detailed video walkthrough for your peace of mind, and notify you once our professional cleaning team has officially checked out — completing the turnover with confidence.

Inventory Program

Our Inventory Program takes the hassle out of managing essential supplies for your rental. With each turnover, we restock items like paper towels, toilet paper, shampoo, conditioner, hand soap, and dish soap — ensuring your property is always fully equipped for the next guest. We use your preferred brands or our trusted go-to items for consistency and quality. By handling the purchasing and restocking process, we save you time and reduce the risk of last-minute supply shortages. With this hands-off approach, you can focus on providing an exceptional guest experience while we keep your property full stocked.